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The KCS Academy World Tour

Posted by on January 4th, 2018 with 0 Comments

Join us for a full-day KCS® event in Seattle, WA.
Thursday, October 25, 2018 from 8 am to 5 pm


We’re bringing the KCS community together for Knowledge-Centered Service content, conversations, and connections.
 

Information and Registration

 


The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a one-day conference.  Come participate in conversations about:

  • Overview and benefits of KCS
  • Consolidating organizational knowledge into a single source of truth
  • Predictive and Proactive Customer Engagement
  • Artificial Intelligence and KCS
  • Tools and services available to help with your KCS journey

Who should attend:

  • People looking for a better way to share knowledge
  • Managers exploring enterprise content management strategy
  • Experienced KCS practitioners looking to share best practices with others on the KCS journey

Contact us with questions, or visit the registration page above.


Thanks to our sponsors:
 
Consortium for Service Innovation

 

Coveo

 

Right Answers

 

 

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Papers/Presentations

Certification Programs

  • KCS v6 Fundamentals
  • KCS v6 Practices
  • KCS v6 Trainer
  • KCS v6 Internal Trainer

  • Right to use with Attribution - The work of the KCS Academy is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. For information about commercial use or any permissions beyond the scope of this license please contact us.


    PDF Downloadable files are in .pdf format unless otherwise specified.