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The KCS Academy World Tour

Posted by on January 4th, 2018 with 0 Comments

Join us for a full-day KCS® event in Seattle, WA.
Thursday, October 25, 2018 from 8 am to 5 pm

We’re bringing the KCS community together for Knowledge-Centered Service content, conversations, and connections.

Information and Registration


The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a one-day conference.  Come participate in conversations about:

  • Overview and benefits of KCS
  • Consolidating organizational knowledge into a single source of truth
  • Predictive and Proactive Customer Engagement
  • Artificial Intelligence and KCS
  • Tools and services available to help with your KCS journey

Who should attend:

  • People looking for a better way to share knowledge
  • Managers exploring enterprise content management strategy
  • Experienced KCS practitioners looking to share best practices with others on the KCS journey

Contact us with questions, or visit the registration page above.

Thanks to our sponsors:
Consortium for Service Innovation




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Certification Programs

  • KCS v6 Fundamentals
  • KCS v6 Practices
  • KCS v6 Trainer
  • KCS v6 Internal Trainer

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