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Get Aligned

The KCS Academy offers a KCS Aligned designation for vendors who provide tools (software/systems) or services (consulting and training) that complement and/or enable KCS best practices in the workplace. The KCS Aligned designation is a sister to the comprehensive, more stringent KCS Verified designation that is designed for larger product suites such as Customer Management, Knowledge Management, or Enterprise Content Management Systems.

Full program details, including examples of eligible types of products and services, are available in the KCS Aligned v5 Instructions.

Overview of the Alignment Process

For both Tools and Services:

  • Review the KCS Aligned v5 Instructions.
  • Obtain KCS Practices v5 Certification from the KCS Academy. The representative from the candidate company who will be conducting the demo tool’s capability or will be providing the definition of services must hold a KCS Practices v5 Certification.
  • Complete application and submit payment in the Credential Management System. The application must contain the candidate company name, product name and version number of the tool or the name of the service, the name, title, and contact information of the representative who will be conducting the demo, and proof of their KCS Practices v5 certification.

KCS Aligned for Tools:

  1. Complete Self-Assessment Worksheets and submit through Credential Management System
  2. Schedule online demo of functionality through Credential Management System
  3. Conduct demo
  4. Complete Designation Fee Payment form and download and sign License Agreement and Style Guide through the Credential Management System
  5. Publish and market KCS Aligned v5 product
  6. Annual Alignment renewal is required

KCS Aligned for Services:

  1. Submit materials that demonstrate how the service aligns with the KCS Principles and Practices:
    1. For services, this should be a generic statement of work and relevant deliverables
    2. For workshops, this should include the learning objectives, agenda, and presentation materials
  2. Sign and submit the KCS Aligned License Agreement and fee through the Credential Management System
  3. Publish and market KCS Aligned v5 service
  4. Annual Alignment renewal is required



If achieved, the KCS Aligned v5 designation will let potential clients know that your tool or service contributes to the implementation, adoption and long term success of KCS v5 best practices. Once the formal process of alignment is complete, the applicant will receive license to use the KCS service mark and be able to use the KCS Aligned v5 designation in marketing and promotional materials related to the specific tool. Applicants will be provided a brief endorsement from the Academy for use on the tool or service’s marketing materials and/or web site. The name, endorsement, and link to the company/product web site will be included on the KCS Aligned web page.


Questions? Please submit them here.