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KCS Tools and Services

The KCS Academy, in partnership with members from the Consortium for Service Innovation, has developed a list of minimum functional criteria and a set of scenarios through which vendors demonstrate their tools’ ability to support the latest version of the KCS practices. The program is open to all vendors who supply knowledge management functionality.
 

KCS Verified Tools provide comprehensive functionality and the technology platform that enables all eight KCS practices.

 

KCS Aligned Tools and Services enhance a specific KCS Practice or technique and compliment the KCS Verified platforms.

Membership in the Consortium is not a prerequisite. However, for those companies who are members, there are additional benefits such as participation in the KCS Program Team and the opportunity to publish joint case studies.

Upcoming Workshops