The KCS Academy World Tour

Join us for full-day KCS® events in London, England, and Boston, MA.

We’re bringing the KCS community together for Knowledge-Centered Service content, conversations, and connections


The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a series of one-day conferences.  Come participate in conversations about:

  • KCS implementation case studies: KCS in Action
  • KCS as Agile Knowledge Management
  • Considerations for customer self-service
  • KCS coaching tools and techniques
  • AI and KCS – Emerging Digital Automation Model
  • Tools and services available to help enable your KCS journey

Who should attend:

  • People looking for a better way to share knowledge
  • Managers exploring enterprise content management strategy
  • Experienced KCS practitioners looking to share best practices with others on the KCS journey

Contact us with questions, or visit the registration pages above.


Thanks to our sponsors!

London 2019: World Tour Sponsors