The KCS Academy World Tour

Join us for full-day KCS® events in London, England, and Boston, MA.

We’re bringing the KCS community together for Knowledge-Centered Service content, conversations, and connections.


The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a series of one-day conferences.  Come participate in conversations about:

  • KCS implementation case studies: KCS in Action
  • KCS as Agile Knowledge Management
  • Considerations for customer self-service
  • KCS coaching tools and techniques
  • AI and KCS – Emerging Digital Automation Model
  • Tools and services available to help enable your KCS journey

Who should attend:

  • People looking for a better way to share knowledge
  • Managers exploring enterprise content management strategy
  • Experienced KCS practitioners looking to share best practices with others on the KCS journey

Contact us with questions, or visit the registration pages above.


Thanks to our sponsors!

London 2019 World Tour Sponsors