The KCS Academy World Tour

Join us for in-person KCS® events.

KCS Academy World Tour

We’re bringing the KCS community together for Knowledge-Centered Service content, conversations, and connections.

2020 details coming soon:

  • Early March: Santa Clara, CA
  • Early June: Amsterdam, Netherlands
  • Late September: East Coast, USA

The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a series of one-day conferences.  Come participate in conversations about:

  • KCS implementation case studies: KCS in Action
  • KCS as Agile Knowledge Management
  • Considerations for customer self-service
  • KCS coaching tools and techniques
  • AI and KCS – Emerging Digital Automation Model
  • Tools and services available to help enable your KCS journey

Who should attend:

  • People looking for a better way to share knowledge
  • Managers exploring enterprise content management strategy
  • Experienced KCS practitioners looking to share best practices with others on the KCS journey

Contact us with questions.


Thanks to our sponsors!

Boston World Tour Sponsors