About Us

The KCS Academy is the source for KCS® resources and the only authorized certifying body for KCS.

The KCS Academy is a network of KCS practitioners and vendors who support the successful adoption of KCS and contribute to the continuous improvement of the KCS methodology across all knowledge-intensive industries.

The Academy offers KCS certification for people and KCS Verified and Aligned designations for tools and services, and is a wholly-owned subsidiary of the Consortium for Service Innovation, the non-profit association that developed and continues to maintain the KCS methodology.

The KCS® methodology is a registered service mark of the Consortium for Service Innovation.

Contact Us

The KCS Academy
751 Laurel Street, Suite 706
San Carlos, CA 94070

Please visit our support page with questions.


The KCS Academy shares a staff with the Consortium for Service Innovation, and has its own Advisory Board.