About Us

The KCS Academy is the source for KCS® resources and the only authorized certifying body for KCS.

The KCS Academy is a network of KCS practitioners and vendors who support the successful adoption of KCS and contribute to the continuous improvement of the KCS methodology across all knowledge-intensive industries.

The Academy offers KCS certification for people and KCS Verified and Aligned designations for tools and services, and is a wholly-owned subsidiary of the Consortium for Service Innovation, the non-profit association that developed and continues to maintain the KCS methodology.

The KCS® methodology is a registered service mark of the Consortium for Service Innovation.

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The KCS Academy shares a staff with the Consortium for Service Innovation.