KCS Academy World Tour – Silicon Valley

Tue, Mar 3, 2020
8:00 am - 6:00 pm
Santa Clara Convention Center
5001 Great America Pkwy
Santa Clara, CA

The KCS AcademyJoin us in Santa Clara for a one day event focused on bringing the KCS® community together for Knowledge-Centered Service content, conversations, and connections.

The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a one-day conference. Come participate in conversations about:

  • KCS implementation case studies: KCS in Action
  • Considerations for customer self-service
  • KCS coaching tools and techniques
  • Tools and services available to help enable your KCS journey