Jacobs Engineering Group Uses Coveo for KCS Beyond Service and Support
Tammy Willey, Knowledge Management Strategy Lead at Jacobs Engineering Group, shares their journey with KCS beyond service and support.
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KCS in Action: Social KDEs at Quest
Jorge Carrasco will discuss Quest’s KCS journey and how they built and sustain their Knowledge Domain Expert and Social KDE program. You'll hear tips and strategies for launching your own SKDE program!
KCS in Action: Guiding Principles for a Successful KCS Adoption
The Akamai team offers perspectives from three angles: Sponsor, Practitioner & Knowledge Worker.