Thu, Nov 28, 2019
9:00 am - 5:00 pm
Svea Konferens & Matsal
Basic training in KCS with optional official KCS v6 Fundamentals Certification Exam
This training is intended for individuals who are, or will be using, the KCS Practices in support and service centers to resolve issues for internal or external customers. This entry-level KCS training is a great way to ensure a common understanding of the methodology, and to help individuals demonstrate a basic understanding of the KCS concepts.