KCS Virtual Roundtables

Tue, Aug 4, 2020
7:00 am - 9:00 am
Virtual - Pacific Daylight Time
Virtual, PDT

KCS Academy logoChat with fellow KCS practitioners on pressing KCS topics.

Join the KCS community as we host a virtual version of the successful KCS Roundtables format from the KCS Academy World Tours!

Each Roundtable discussion topic, facilitated by a Consortium for Service Innovation staff member or another KCS expert, taps into the collective wisdom of the group to answer questions and share best practices and lessons learned.

This two-hour event allows time for each attendee to attend three 30-minute sessions. Select three topics during registration from:

  • Launching and Sustaining your KCS Program
  • Launching and Sustaining your KCS Coaching Program
  • Maximizing KCS with an effective KDA program
  • Measuring Success of your KCS Program
  • Improving the effectiveness of your Self-Service Experience
  • Intelligent Swarming Insights

There is limited seating for this event; please notify us if your plans change so someone else can join the conversation.  This event will not be recorded.