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The KCS Academy

Distinguish yourself as an early adopter of emerging best practices for knowledge management through certification and development programs at the KCS Academy.

  • What is KCS?
    • Overview
    • KCS Resources
    • Latest News
    • KCS: Ask an Expert
    • About Us
  • Certification
    • Overview
    • Frequently Asked Questions
    • KCS v6 Fundamentals Certification
    • KCS v6 Practices Certification
    • KCS v6 Trainer Certification
    • KCS v6 Internal Trainer Certification
    • KCS v6 Practices Certified People
    • KCS v6 Certified Trainers
  • Tools & Services
    • Overview
    • KCS v6 Verified Tools
    • Get KCS v6 Verified
    • KCS v6 Aligned Program
    • Get KCS v6 Aligned
  • Workshops & Events
    • Overview
    • Upcoming Workshops & Events
    • KCS v6 Practices Workshop
    • KCS v6 Leadership Workshop
  • Online Training
    • KCS v6 Fundamentals Online Training
    • How It Works
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Latest News

  • Why do we need a WIP?May 21, 2019
  • KCS v6 Practices Guide: Two Recent UpdatesMay 1, 2019
  • Intelligent Swarming Framework ReleasedApril 26, 2019

KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

  • KCS in Action with Zendesk and Slack (Web Session)
    • Wed, May 29, 2019
    • Online
  • KCS Academy World Tour
    • Fri, Jun 7, 2019
    • Slough
  • KCS Academy World Tour
    • Mon, Sep 23, 2019
    • Boston

Directory

  • KCS v6 Certified Trainers
  • KCS v6 Practices Certified People
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© 2019 The KCS Academy. KCS®, Intelligent Swarming℠, and Adaptive Organization℠ are service marks of the Consortium for Service Innovation™

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