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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

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Latest News

  • Article Quality Index (AQI) is now Content Standard ChecklistFebruary 22, 2021
  • Leveling Up to KCS v6 Standards at NetAppFebruary 18, 2021
  • The Benefits of KCS Coaching: A ConversationFebruary 10, 2021

KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

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