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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

  • What is KCS?
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    • KCS v6 Fundamentals Certification
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Latest News

  • Vocabulary is ImportantAugust 12, 2019
  • Master Article or Resolution Path?July 30, 2019
  • How Many Article Templates Should We Have?July 15, 2019

KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

  • KCS Academy World Tour
    • Mon, Sep 23, 2019
    • Boston
  • KCS in Action: Tech Writers and KCS (Web Session)
    • Wed, Sep 25, 2019
    • Online

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