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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

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Latest News

  • Sustaining Participation in KCSJuly 2, 2020
  • Content AvailabilityMay 18, 2020
  • Assistance on the Road to Digital TransformationApril 15, 2020

KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

  • KCS in Action: Coaching Program & Licensing Model at Chick-fil-A
    • Tue, Jul 21, 2020
    • Virtual
  • KCS in Action: Helping Managers Understand KCS
    • Wed, Aug 26, 2020
    • Virtual

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