Distinguish yourself as an early adopter of emerging best practices for knowledge management through certification and development programs at the KCS Academy.

What is KCS?
Certification
Tools & Services
Workshops & Events
Online Training
- KCS v6 Fundamentals Online Training
- How It Works
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Leadership Workshop

Announcements

The KCS Academy World Tour January 4, 2018
Demo the KCS v6 Fundamentals Online Training May 1, 2017
Official KCS v6 Documentation April 21, 2016
Organizational Network Analysis Available July 16, 2013
Maximize the Benefits of KCS September 11, 2012

Hosted by the Academy

KCS in Action at Blizzard Entertainment (Web Session)
- Tue, Mar 26, 2019
- Online
KCS in Action with Zendesk and Slack (Web Session)
- Wed, May 29, 2019
- Online
KCS Academy World Tour
- Fri, Jun 7, 2019
- Slough
KCS Academy World Tour
- Mon, Sep 23, 2019
- Boston

KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

KCS in Action at Blizzard Entertainment (Web Session)
- Tue, Mar 26, 2019
- Online
KCS in Action with Zendesk and Slack (Web Session)
- Wed, May 29, 2019
- Online
KCS Academy World Tour
- Fri, Jun 7, 2019
- Slough

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