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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

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- KCS v6 Fundamentals Online Training
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KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

KCS in Action: Swarming at FinancialForce (Web Session)
- Thu, Jan 30, 2020
- Online
KCS in Action: Dealing with Zero Result Searches (Web Session)
- Thu, Feb 27, 2020
- Online
KCS Coach Workshop
- Mon, Mar 2, 2020
- Santa Clara

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