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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

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KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

KCS in Action: Improving Time To Resolution
- Thu, May 28, 2020
- Virtual
KCS in Action at athenahealth
- Tue, Jun 23, 2020
- Virtual
KCS in Action: Coaching Program & Licensing Model at Chick-fil-A
- Tue, Jul 21, 2020
- Virtual

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