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Official KCS v6 Documentation

Detailed KCS v6 documentation is publicly available and offered through a Creative Commons Attribution-NonCommercial 4.0 International License KCS v6 is the culmination of 24 years of collective thinking, investment, experimentation, and insight by the members of the Consortium for Service Innovation.  Current documentation includes: KCS Principles and Core ConceptsKCS v6 Practices GuideFrequently Asked Questions The … Continue reading Official KCS v6 Documentation