Course Offerings
The KCS Academy offers three interactive online training courses, designed to be an introduction to the KCS methodology and the concepts presented at the more in-depth workshops taught by KCS Certified Trainers.
Knowledge Worker/Agent Curriculum Path
Service Management Curriculum Path
Digital Transformation Fundamentals Online Training
Individual – $95 (USD)
The Digital Transformation Fundamentals course sets the context for the knowledge journey. What do we mean by digital transformation, and why is it important? Course description.
KCS v6 Fundamentals Online Training
Ensuring large groups of people have a common understanding of KCS can be a challenge. This entertaining, online training offers an efficient, cost-effective way to introduce the KCS concepts and practices to a broad audience. Course description & demo.
Course Demo
Individual – $145 (USD)
Individual + Exam – $195 (USD)
Save by purchasing the training course and certification exam in a bundle. Includes:
- KCS v6 Fundamentals Online Training Course for one person
- KCS v6 Fundamentals Certification Exam
Managing in a Digital Economy Online Training
Individual – $95 (USD)
KCS is often a bigger change for managers than it is for knowledge workers. This course talks about what’s different when we are leading in a knowledge-centered environment. Course description.
Team Purchase/Bulk Discount
- Use this option for purchasing for your team if you expect to spend $5000 or more as those purchases are eligible for a discount. Please note that discounts do not apply to live workshops
- For orders less than $5000, see Course Catalog for purchasing for team members by credit card online to receive coupon codes to distribute
- For orders less than $5000 but unable to complete purchase by credit card, please fill out this form to request an invoice to purchase by PO/EFT/Wire/Check
Unlimited Use Corporate License
- Unlimited access to KCS v6 Fundamentals, Digital Fundamentals, and/or Managing in a Digital Economy online courses is available
- Ideal for companies with 50+ knowledge workers
- Assigned to one company for unlimited use
- Runs in a SCORM compliant LMS system