Online Training Offerings

Course Offerings

Online Curriculum Path

The KCS Academy offers three interactive online training courses, designed to be an introduction to the KCS methodology and the concepts presented at the more in-depth workshops taught by KCS Certified Trainers.

Knowledge Worker/Agent Curriculum Path
Service Management Curriculum Path

Digital Fundamentals Online Training

Individual – $95 (USD)

The Digital Transformation Fundamentals course sets the context for the knowledge journey. What do we mean by digital transformation, and why is it important?


KCS v6 Fundamentals Online Training

Individual – $145 (USD)

Ensuring large groups of people have a common understanding of KCS can be a challenge. This entertaining, online training offers an efficient, cost-effective way to introduce the KCS concepts and practices to a broad audience.


Individual + Exam – $195 (USD)

Save by purchasing the training course and certification exam in a bundle. Includes:

  • KCS v6 Fundamentals Online Training Course for one person
  • KCS v6 Fundamentals Certification Exam

Managing in a Digital Economy Online Training

Individual – $95 (USD)

KCS is often a bigger change for managers than it is for knowledge workers. This course talks about what’s different when we are leading in a knowledge-centered environment.


Bulk Purchase Discount

  • A bulk purchase of certification activities equaling USD $5,000 or more is eligible for a discount
  • Please note that discounts cannot be combined, and bulk discounts do not apply to instructor-led training (workshops or online courses)

Unlimited Use Corporate License