Managing in a Digital Economy Online Training

Course Description

KCS is often a bigger change for managers than it is for knowledge workers. This course talks about what’s different when we are leading in a knowledge-centered environment.


  • Review of the benefits of Digital Transformation
  • Knowledge as the enabler and associated KM Best Practices
  • New measures and ways to use measures
  • Assessing contribution/performance
  • What motivates knowledge workers

Intended Audience

  • Service Management
  • Knowledge Managers
  • Coaches


35 minutes – Course must be completed within 12 weeks of purchase.


Individual – $95 (USD)

Unlimited Use Corporate License

  • Unlimited access to online courses is available
  • Assigned to one company for unlimited use
  • Runs in a SCORM compliant LMS system