Learn more about KCS Aligned and Verified tools in this series of webinars. Vendors present on KCS best practices, case studies and benefits realized, best practices for deploying KCS with specific tools, and new KCS-related functionality.
KCS Verified Vendor Series with Upland RightAnswers
RightAnswers’ Michelle Stumpf discusses how you can enable your organization to successfully support KCS with technology geared around the KCS practices and workflows. (slides)
KCS Aligned Vendor Series: Optimize for Service Success
Coveo’s Bonnie Chase discusses how to improve the capacity and efficiency of your knowledge-centered organization. (slides)