KCS Academy World Tour 2019 Presentations

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The KCS Academy

Distinguish yourself as an adopter of best practices for knowledge management through certification and development programs at the KCS Academy.

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KCS is not something we do in addition to solving problems.
KCS is the way we solve problems.

Join the Consortium for Service Innovation to help evolve the KCS methodology.

Hosted by the Academy

KCS Verified Vendor Series: Electrolux Case Study: KM Strategy to Improve Customer Experience
- Tue, Dec 1, 2020
- Virtual
KCS in Action: KB Driven Problem Management
- Thu, Dec 10, 2020
- Virtual

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